FAQ
❓ Frequently Asked Questions (FAQ)
Welcome to the Investiss Global Help Center. Here you'll find answers to our most frequently asked questions.
📦 Where do you ship?
We currently offer FREE shipping to:
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇧 United Kingdom
- 🇺🇸 United States
🚚 Is shipping free?
Yes! We offer FREE shipping on all eligible orders to our supported countries.
📍 Where are you located?
Our business is registered in France, and we work with warehouse and fulfillment partners in France, Germany, the United Kingdom, and the United States.
📦 How can I track my order?
Once your order has been shipped, you'll receive an email with your tracking number and tracking link.
↩️ What is your return policy?
We offer FREE 30-day returns on eligible products. Simply contact our support team to start your return.
🛡️ Do your products include a warranty?
Yes. All eligible products include a 1-Year Limited Warranty covering manufacturing defects.
💳 Which payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay, and other secure payment methods available at checkout.
🔒 Is my payment secure?
Absolutely. Every transaction is protected with SSL encryption and processed through trusted PCI-compliant payment providers.
📞 How can I contact customer support?
📧 Email: contact@investissglobal.com
📞 Phone: +33 6 67 41 98 45
⏳ How long does delivery take?
Most orders are processed within 1–3 business days. Delivery times vary depending on your destination and local carrier.
🛍️ What products do you sell?
We offer a wide range of quality products, including Home & Living, Kitchen, Garden & Outdoor, DIY Tools, Pet Supplies, Automotive Accessories, Electronics, Smart Home, Fitness, and Everyday Essentials.
❤️ Still have questions? We're always happy to help!